DMARC record missing
No DMARC TXT record exists at the organizational domain.
Problem summary
No DMARC TXT record exists at the organizational domain.
Symptoms
- No TXT at _dmarc.example.com
- Receivers report dmarc=none
- No aggregate reporting visibility
Possible causes
- DMARC never published
- Record placed at the apex instead of _dmarc
- Wrong domain (parked vs sending domain)
How to diagnose
- Query TXT for _dmarc.<org-domain>
- Confirm the organizational domain for your From addresses
How to fix
- Publish monitoring DMARC (example): v=DMARC1; p=none; rua=mailto:dmarc@example.com
- Ensure SPF/DKIM are ready so reports are actionable
- Add rua authorization if using an external receiver
How to verify
- _dmarc TXT resolves with v=DMARC1
- Aggregate reports begin arriving within a few days
Prevention
- Include DMARC in domain go-live checklists
- Alert when _dmarc disappears
When to escalate
- Production mail is failing for a material share of recipients after remediation attempts